Privacy Policy

Last updated: March 2026

This Privacy Policy describes how rwiqha, owned by Almanna International Trading Co., collects, uses, and protects your information.

Information We Collect

We may collect personal information you voluntarily provide when using our services, including your name, email address, and contact details. We also automatically collect usage data such as IP address, browser type, and pages visited.

Location Data

Our mobile application collects location data — including approximate (network-based) and precise (GPS) location — to enable core features such as identifying your delivery address, showing nearby stores and products, calculating delivery distances and fees, and improving address accuracy at checkout. Location data is collected only while you actively use the app (foreground use); we do not collect location in the background. You may grant, deny, or revoke location permission at any time through your device settings; if denied, you can still use the app by entering your address manually, though some features may be limited. Location data is processed by Almanna International Trading Co. and shared only with trusted service providers (such as map and delivery providers) strictly to deliver the requested service, under appropriate confidentiality safeguards. We do not sell location data, and we retain it only for as long as necessary to provide the service or to comply with legal obligations.

How We Use Your Information

We use the information we collect to provide and improve our services, communicate with you, ensure platform security, and comply with legal requirements.

Information Sharing

We do not sell your personal information to third parties. We may share information with trusted service providers who assist in operating the platform, subject to appropriate confidentiality safeguards.

Cookies

We use cookies to enhance your experience and analyze site usage. You can configure your browser to refuse cookies, though this may affect some functionality.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to access, correct, or delete your personal data in accordance with applicable regulations. To exercise these rights, please contact us by email.

Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes through the platform or by email.

Contact Us

If you have any questions about this Privacy Policy, you can contact Almanna International Trading Co. at: hello@rwiqha.com