Terms & Conditions

Last updated: March 2026

These Terms & Conditions govern your use of the Rwiqha platform, owned and operated by almana alalamiyya Company For Trading. By accessing or using our services, you agree to be bound by these terms.

Acceptance of Terms

By creating an account, placing an order, or otherwise using the Rwiqha platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

Account Registration

To use certain features, you must register an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Orders

When you place an order through Rwiqha, you are making an offer to purchase. Orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion.

Pricing & Payment

All prices are shown in Saudi Riyal (SAR) and include applicable taxes unless otherwise stated. Payment is due at the time of order via the payment methods available on the platform.

Delivery

Delivery times shown at checkout are estimates. We are not liable for delays caused by factors outside our reasonable control, such as weather, traffic, or third-party carriers.

Returns & Refunds

Return and refund eligibility depends on the product category and the partner merchant's policy. Contact our support team within the timeframe listed at checkout to initiate a return.

Intellectual Property

All content on the Rwiqha platform — including logos, text, images, and software — is owned by or licensed to almana alalamiyya Company For Trading and is protected by applicable intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, Rwiqha and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform.

Changes to These Terms

We may update these Terms & Conditions from time to time. Material changes will be communicated through the platform or by email, and continued use after changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these Terms & Conditions, you can contact almana alalamiyya Company For Trading at: hello@rwiqha.com

Trademark registration

The “rwiqha — روقها” trademark is registered with the Saudi Authority for Intellectual Property (SAIP) in the name of almana alalamiyya Company For Trading.

Registration number: TM-01-00-12204-26
Registration date: 17/12/1447 AH
Protection period: 21/09/1447 AH – 21/09/1457 AH
Nice classification: Class 9 (Nice 12-2023) — downloadable computer software and downloadable mobile applications
Trademark owner: almana alalamiyya Company For Trading
Issuing authority: Saudi Authority for Intellectual Property (SAIP)

View / download the certificate (PDF)

Opens the official registration certificate issued by SAIP.